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Issues and Fixes ⛏️
I haven't received my payout
Guide for verifying a missing unMineable payout by checking its block explorer transaction id status, and contacting your wallet, exchange, or unMineable support if not confirmed.
Mining app is not connecting for mining
Mining app connection failures often stem from router firewall restrictions. ASUS AIProtection or ARRIS router features can block pool connections. Check logs for reset messages and disable the firewall.
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My mining app is showing 0 hash rate
If your app is "stuck" in Starting... and / or your calculated hash rate is 0
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My payout is failing because of an "Invalid address" error
Be sure to double check all of your workers and fix the error, specially if you previously received payments without issues
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How to fix a never starting app
Sometimes some configuration files of the app are removed by an antivirus or get corrupted
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How to fix the clSetKernelArg (-48) Fatal error issue
If your mining app never starts and you have seen in your miner logs the following error message: GPU: clSetKernelArg (-48) Fatal error detected
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How to fix Advanced Settings not saving correctly
If your app is stuck in "Saving..." after updating your advanced settings
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Getting ready for the XelisHashV3 algorithm update
Xelis hard fork is set for block 3,282,150 on December 13, 2025, be sure to update your miners to SRBMiner-Multi 3.0.6 or RigelMiner 1.23.0 in advance.
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Getting ready for the XelisHashV2 algorithm update
Xelis hard fork is set for block 434100 on July 10, 2024, be sure to update your miners to SRBMiner-Multi 2.5.8 or RigelMiner 1.18.0 in advance.
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RandomX: how to fix the "failed to apply msr mod" issue
If your mining app started and you have seen in your miner logs the following error message: FAILED TO APPLY MSR MOD, HASHRATE WILL BE LOW
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How to download the app on Google Chrome
A very frequent issue occurs when we download the application on Google Chrome or other similar browsers that provide a real time protection
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Allowing the download on Windows
In most cases, Windows Defender will block the download or execution of our easy mining app
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How to make an exclusion on Windows Security
Windows Defender tends to block or remove some important files of our easy mining app
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How to execute our downloadable .bat file
If you downloaded a .bat file directly from our wizard, it may have been blocked by Windows, however you can...
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If you have any issue, question or suggestion contact us here:
Email (Official Support Channel)
support@unmineable.comX (formerly Twitter)
@un_mineableInstagram
@unminableBeware of impersonators, we have no official Telegram or Discord channels.